Life Hotel Valle Sagrado

Excellent hotel and services. Reception was very helpful.

Excelent stay! Clean, beautiful and friendly. It was wonderful to be there. The room was very nice, the food in the breakfast and dinner was delicious. The massage at the spa was very relaxing. Me and my wife loved to be in the hotel. Very nice choice.

This was a great hotel for our vacation! First off, the staff was very accommodating and very nice to us. We had a problem with our hot water the first night and the staff jumped on the issue and put us in another room and insured we had hot water. It was a little cold that night and they hooked us up with an extra space heater that kept our room toasty the whole stay. The food in the restaurant was really fresh and the steak was made perfectly. We were all very impressed with the food!! The free breakfast was also delicious and they even made my eggs to order! The most impressive “above and beyond” moment, though, was when we were leaving. While packing our rental car we noticed a tire was flat. Luckily the car came with a spare but the flat tire was stuck on the car. We were going to have to wait hours to get help. The hotel staff brought over a hotel maintenance worker who was able to free the tire and put our spare on for us. It truly saved losing a whole day of vacation and I was so grateful. This above and beyond service is what you hope for in a vacation and they delivered. Thank you so much for the hospitality!

A friend and I booked the Life Hotel Villa Sagrado (also branded as a Wellness Centre) for a three night stay in September 2023. We were drawn to Life by the facilities, website and positive reviews. Sadly, we were not as impressed by Life as others who have reviewed, and whilst I am not generally one to leave critical remarks, I felt it is important to convey our experiences whilst staying at Life. The interior of the hotel is lovely. However, it was clear that we were one of the only (if not the only) customers and as a result, the hotel looked unused, unutilized, with facilities unopened, and the hotel was in a state of uncleanliness in certain areas. The pool was dirty and full of bugs (see pic) and therefore, we didn’t swim. The sauna and steam room were closed. We were advised we could use them for a fee (we chose not too as the hotel was expensive enough). We were also surprised to see no complementary water or coffee (they were available, for a fee). The restaurant was open (if we requested it), and there was also a rooftop restaurant which whilst closed, did exude loud music during the day! I was also very concerned to see photocopies of our passports left on unattended reception areas which poses a major data security breach. Sadly, we were expecting a higher standard. What stops me from giving one star is some positives. As noted, the decor is lovely, and rooms were big and spacious with lovely bathrooms. The two staff members covering (and to my eye running) the hotel were lovely and helpful. They seemed understanding when we expressed our dissatisfaction and plans to leave early (we couldn’t stay three nights because of our experience there), and rightfully charged us for only two. Our lasting impression was that this was an establishment in a state of transition to a Wellness centre, whilst trying to remain open as ‘Life Hotel’. Sadly, this led to a disappointing chapter in an otherwise great Peruvian trip.

Life Hotel Valle Sagrado is a true hidden gem. Situated in the middle of 'nowhere' far from the bustling city of Cusco yet close to the heart of Peru. It opens up one's mind and heart to the true real Peruvian experience. The somewhat drab exterior opens up to a beautiful , warm and welcoming interior. Great courteous service n helpful courteous staff. The complimentary breakfast was a delectable healthy array.. Swimming pool and pool tables n ping pong etc added to our experience. My only complain was the lunch buffet closes at 3pm. My only regret is we could not make it back in time to enjoy. We were out exploring. A staff member help us to arrange for a taxi for a most engaging wonderful exploration into Incan and pre Incan sights. This hidden gem will take your breath away and I highly recommend staying here' Life is a true hidden gem